Frequently Asked Questions
Last updated: November 11, 2026
Will any router fit a sled or circle jig?
No. Match the router base, mounting pattern, cutter clearance and supported working range.
What electrical details should I check?
Use the manufacturer’s rating plate and instructions for voltage, current and circuit requirements before installation.
Where do you ship?
We ship to eligible U.S. addresses with free standard shipping and no minimum. Use checkout to confirm address eligibility.
When will my order arrive?
Use the delivery estimate shown for your address and order if available. Once dispatched, tracking is shared when provided by the carrier.
Can I change or cancel an order?
contact us with the order number as soon as possible. We can check the fulfillment status and available options.
What is the return window?
Contact us within 30 calendar days of delivery. We supply a prepaid label for eligible returns and do not charge a restocking fee. See Returns & Refunds.
Can I mail a return to the store address?
No. It is only for business correspondence. Contact us for the correct return address and prepaid label.
How do refunds and replacement orders work?
An approved refund goes back to the original payment method after receipt and inspection. Bank posting time varies. To order a different item, contact us about returning the original and place a separate order if appropriate.
What if something is damaged, wrong or missing?
Email support@kovmn.com with your order number, a description and any photos you can provide.
Which payment methods are available?
Available methods appear at checkout. Prices are in USD and items are one-time purchases. See the Payment Policy.
How can I manage optional tracking or request privacy help?
Use your browser settings or available privacy controls, visit Your Privacy Choices, or email support@kovmn.com. See the Privacy Policy.
Related: Shipping Policy · Returns & Refunds · Payment Policy · Contact Us